Terms of Service – Lot Ka Maal

Last Updated: July 24, 2026

Welcome to Lot Ka Maal. These Terms of Service govern your use of our website and your purchase of products from our store.

By accessing our website, placing an order, or using our services, you agree to these Terms of Service. Please read them carefully before making a purchase.

1. General Terms

By using our website, you confirm that the information you provide while placing an order is accurate and complete.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, incorrect information, pricing errors, stock availability, or misuse of our services.

2. Products & Availability

We make reasonable efforts to display product descriptions, sizes, colors, designs, and images accurately.

However, actual product colors may vary slightly due to photography, lighting conditions, fabric characteristics, and differences between mobile, tablet, and computer displays.

Product availability is subject to change. An item appearing on our website does not guarantee that it will remain available.

3. Pricing

Product prices are displayed on our website and may change without prior notice.

Any applicable delivery charges will be communicated or displayed during the ordering process.

We reserve the right to correct genuine pricing or listing errors. If an error affects an existing order, we may contact the customer before processing the order.

4. Sale & Discounted Products

Products purchased at a sale, promotional, clearance, or discounted price are considered final sale.

Sale and discounted products are not eligible for refund or exchange, except where applicable law provides rights that cannot be excluded.

Customers should carefully review product information, available sizing, and other relevant details before ordering a sale item.

5. Orders

After an order is placed, we may contact the customer to confirm order information before dispatch.

Customers are responsible for providing a correct:

• Name

• Phone number

• Email address, where applicable

• Complete delivery address

• Product and size selection

We are not responsible for delays or failed deliveries resulting from inaccurate or incomplete information provided by the customer.

6. Order Cancellation

Customers may request cancellation before an order has been processed or dispatched.

Once an order has been dispatched to the courier, we cannot guarantee that cancellation will be possible.

Lot Ka Maal may cancel an order if the product becomes unavailable, customer information cannot be verified, a pricing or listing error occurs, or the transaction is reasonably suspected to be fraudulent.

7. Shipping & Delivery

Estimated delivery times are provided as guidance and may vary depending on the customer's location, courier operations, public holidays, weather, or other circumstances outside our reasonable control.

Courier-related delays may occasionally occur after an order has been dispatched.

Customers should provide an active phone number and accurate delivery information to help facilitate successful delivery.

8. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our separate Refund & Exchange Policy.

Eligible return requests must comply with the conditions stated in that policy.

Products must generally remain unused, unworn, unwashed, and in their original condition with applicable tags and packaging to qualify for an approved return.

Items purchased on sale, discount, clearance, or promotional pricing are not eligible for return, refund, or exchange, subject to any mandatory rights provided by applicable law.

9. Incorrect or Damaged Products

If you believe you have received an incorrect or damaged product, please contact us promptly.

We may request your order details along with photographs or videos showing the product, packaging, shipping label, and reported issue.

Claims are reviewed before a replacement, return, refund, or other resolution is approved.

10. Refused & Undelivered Orders

Customers are responsible for providing accurate delivery information and being reasonably available to receive their orders.

Orders may be returned to us if delivery cannot be completed due to an incorrect address, unreachable customer, repeated failed delivery attempts, or refusal to accept the parcel.

We reserve the right to limit Cash on Delivery or future ordering privileges in cases involving repeated unjustified refusal or failed delivery.

11. Intellectual Property

Unless otherwise stated, website content belonging to Lot Ka Maal, including our branding, written content, graphics, and original product materials, may not be copied, reproduced, republished, or commercially exploited without permission.

Third-party trademarks and materials remain the property of their respective owners.

12. Prohibited Use

You may not use our website or services to engage in fraudulent activity, interfere with website security, submit deliberately false information, violate applicable laws, or attempt unauthorized access to our systems.

13. Limitation of Liability

To the extent permitted by applicable law, Lot Ka Maal will not be responsible for indirect or consequential losses arising from the use or inability to use our website or services.

Nothing in these Terms is intended to exclude or restrict liability or consumer rights that cannot legally be excluded.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

15. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our store, services, policies, or applicable requirements.

The latest version will be published on our website with an updated revision date.

16. Contact Information

If you have questions regarding these Terms of Service, an order, or our policies, please contact us:

Lot Ka Maal
Email: stevencbeach@gmail.com

By using our website or placing an order with Lot Ka Maal, you acknowledge that you have read and agreed to these Terms of Service.