Privacy policy

Privacy Policy – Lot Ka Maal

Last Updated: July 24, 2026

At Lot Ka Maal, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

  • Your full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase information

  • Payment-related information

  • Communications you send to our customer support team

  • IP address, browser type, device information, and website activity

We collect information necessary to process orders, provide customer support, operate our store, and improve our services.

How We Use Your Information

We may use your information to:

  • Process, confirm, and deliver your orders

  • Provide order and delivery updates

  • Verify customer and order information

  • Handle returns, complaints, and customer support requests

  • Prevent fraudulent or suspicious transactions

  • Improve our products, website, advertising, and customer experience

  • Communicate important information about your order

  • Send promotional or marketing communications where permitted

  • Comply with applicable legal and regulatory requirements

Payment Information

Payments may be processed through third-party payment providers. Depending on the payment method selected, payment information may be handled directly by the relevant payment processor.

We do not intentionally store complete debit or credit card information unless required and securely supported by the payment service being used.

Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand visitor behavior, measure advertising performance, and improve the shopping experience.

These technologies may also be used by advertising and analytics partners to measure campaigns and show relevant advertisements, subject to applicable laws and your available privacy choices.

Meta, Google & Other Advertising

We may use advertising and analytics services provided by platforms such as Meta and Google.

These services may collect information about visits and interactions with our website through cookies, pixels, or similar technologies. This information can help us measure advertising performance, understand customer activity, and improve our marketing campaigns.

Sharing of Information

We may share necessary customer information with trusted third parties that help us operate our business, including:

  • Courier and delivery companies

  • Payment processors

  • E-commerce and website service providers

  • Customer support providers

  • Analytics and advertising platforms

  • Fraud prevention and security providers

We may also disclose information when required by law, regulation, court order, or another valid legal process.

We do not sell your personal information to third parties for money.

Data Security

We take reasonable administrative and technical measures to protect customer information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to process orders, maintain business and transaction records, resolve disputes, prevent fraud, meet legal obligations, and provide customer support.

Your Choices

Depending on applicable law, you may have certain rights regarding your personal information, including requesting access to, correction of, or deletion of information we hold about you.

You may also request to stop receiving promotional emails from us. Essential communications related to active orders, transactions, security, or customer service may still be sent when necessary.

Third-Party Services

Our website may contain links to or use services operated by third parties. Their collection and use of personal information are governed by their own privacy policies and practices.

Lot Ka Maal is not responsible for the privacy practices of independent third-party websites or services.

Children's Privacy

Our website and products are intended for general shoppers and are not specifically directed toward children. We do not knowingly collect personal information from children where doing so would violate applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any updated version will be posted on our website with a revised "Last Updated" date.

Contact Us

If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us:

Lot Ka Maal
Email: stevencbeach@gmail.com

By using our website and providing your information, you acknowledge that you have read this Privacy Policy.